Profile for recruiters & partners
The key facts at a glance. For enquiries, write to me directly.
Julian Schiemann
Freelance Salesforce consultant · Focus on Service Cloud & Agentforce
- Role
- One person for consulting, administration and development
- Certifications
- 16× certified (Salesforce, Airtable, Scrum), including Service Cloud Consultant, Sales Cloud Consultant, Agentforce Specialist
- Background
- 3.5 years at Salesfive as Senior Salesforce Consultant and team lead, building up the Berlin office. Self-employed with Salesfuchs since 2025.
- Languages
- German (native), English (business fluent)
- Location
- Remote-first, on site in Berlin and Bremen, across Germany by arrangement
- Availability
- from October 2026, 2–3 days per week
Skill matrix
Salesforce focus areas with evidence, where publicly verifiable.
| Area | Use | Evidence |
|---|---|---|
| Service Cloud | Case management, case routing, Omni-Channel, entitlements | Service Cloud Consultant certification |
| Sales Cloud | Lead, opportunity and quote processes | Sales Cloud Consultant certification; projects Wall, MicroVision, ThinkProject |
| Field Service | Implementation, connected to sales and marketing | Project OPED |
| Experience Cloud | Customer and partner portals | Project details on request |
| Knowledge | Knowledge management for service and sales | Project Bosch |
| Flows | Automation, migration from Workflow Rules and Process Builder | Projects Wall, Paus |
| Apex / LWC | Apex classes, triggers, Lightning Web Components, tests | Project details on request |
| Integration | REST and SOAP interfaces | Project we22 (e-commerce integration) |
| Agentforce | AI agents in customer service, readiness and pilots | Agentforce Specialist certification |
References
You will find projects with details and client testimonials on the references page.
- Bosch · Knowledge
- Wall · Quote process
- OPED · Field Service
- Paus Maschinenbau
- MicroVision
- we22
- ThinkProject
- LUY
Profil auf Deutsch
Dieses Profil finden Sie auch auf Deutsch: Profil für Vermittler & Partner